Maintenance Care & Warranty
PLEASE MAKE SURE TO SEAL WITH CAULKING ANY FIXTURES THAT WERE NEVER REMOVED AFTER THE 48HOUR CURE PERIOD HAS PASSED. LIKE DRAINS, FAUCETS KNOBS AND SPOUTS. NOT CAULKING THE FIXTURES CAN CAUSE THE FINISH TO LIFT AFTER A PERIOD OF TIME WITH EXPOSURE TO MOISTER AROUND THE EDGE OF THE FIXTURES.Do not get the surface wet for at least 48 hours after refinishing work is completed.
Cleaning and Maintaining Instructions
You should maintain newly refinished bathtub/tiles in much the same manner as new bathtub/tiles. The following instructions will keep the finish clean and attractive for many years. Failure to follow these instructions may void your warranty.
Avoid using abrasive cleaners or corrosive chemicals like bleach as well as any product with strong acids such as Lime Away or Drano on REFINISHED SURFACES. Do not use cleaners like Ajax, Comet, or any harsh abrasives as this tends to dull surfaces and will cause your refinished fixture to lose its shine and luster over time.Regular cleaning is important to prevent dirt and soap scum build-up that will hide the beauty of the finish. Clean with warm water and liquid detergents or bathroom cleaners. We highly Recommend to use automotive soap, other good cleaners to use are Scrubbing Bubbles, Kaboom, Simple Green and liquid dish soap, such as Ivory or Dawn. These will clean the refinished fixture without dulling the finish.
NEVER use suction cup bathmats or any suction cups on the finish.
Repair all leaky faucets right away. Constant dripping will cause premature wear and rust around the drain.
Do not use acids on the finish.If using a drain opener, carefully pour it into the drain, trying not to spill it on the finished surface.
To keep your bathtub looking great for years, do not store soap, Shampoo, bath oil, etc. on the corner ledge. Water is trapped underneath and in time, this can cause the finish to discolor. A hanging shower caddy works well to store these things away from the surface (no suction cups).
Liquid car wax works well to protect the finish and make it easier to clean. Follow the directions on the container. Waxing around the drain will also keep water and rust stains from forming. Apply wax every 3 months or so. Never wax the bottom of the bathtub! It makes it slippery and dangerous.
Never allow nail polish remover to come in contact with the finish as it causes damage to the finish.
Toilets and floors can be refinished but are not covered under this warranty.
Chips, Cracks, Rust or any man-made damages are not covered under this warranty.
We Recommend that customer apply silicone caulking if needed to bathtub before use for first time.
We are not liable if other contractor's or handy man damage the work.
DO NOT USE THE SURFACE FOR THE SPECIFIED NUMBER OF DAYS OR HOURS INDICATED BY THE REFINISHER WHO COMPLETED THE JOB. USUALLY 48HRS.
DO NOT LAY SOAP, SPONGES, CLOTHS, BOTTLES OR ANY OBJECTS ON THE FINISH AT ANY TIME! PURCHASE A SHOWER RACK INSTEAD.
DO NOT LET A LEAKY FAUCET GO UNREPAIRED.
DO NOT USE ABRASIVE CLEANSERS. NO S-O-S PADS. NO POWDER CLEANSERS (AJAX, COMET). NO SOFT SCRUB, NO RAZOR, NO ABRASIVES AT ALL! TUB CLEANS EASY WITH A SPRAY CLEANER AND A SOFT SPONGE(SUCH AS DISH SCRUB SPONGE).
DO USE GOOD CLEANSERS SUCH AS: AUTOMOTIVE SOAP, SCRUBBING BUBBLES, KABOOM, SIMPLE GREEN AND LIQUID DISH SOAP, SUCH AS IVORY OR DAWN. MIXED ON WARM WATER AT LEAST ONCE A WEEK.
DO NOT USE BATH MATS WITH SUCTION UNDERNEATH. THEY WILL PULL THE FINISH AND TRAP MOISTURE.
DO NOT PICK SURFACE DUST OFF WITH YOUR FINGERS. ANY SURFACE DUST PARTICLES WILL DISSIPATE WITH REGULAR USAGE.
DO USE A TOWEL AFTER EACH USE. THE BEST WAY TO KEEP YOUR TUB CLEAN IS TO WIPE IT DOWN WITH A TOWEL AFTER EACH USE. YOU DON’T HAVE TO WIPE IT DRY.
DO ENSURE CAULKING IS ALWAYS AROUND THE TUB AND FIXTURES THAT WERE LEFT ON.
DO NOT USE ANY HAIR DYES ON THE REGLAZED SURFACE. AS COLORS WILL STAIN AND DAMAGE THE REGLAZE.
DO NOT USE LIQUID CLOG REMOVERS ON REGLAZED SURFACE SUCH AS, LIQUID PLUMR, DRANO OR ANY OTHERS.
NEVER USE A BATHTUB OR OTHER REGLAZED SURFACE TO CLEAN BRUSHES OR ANY PAINTING RELATED CHEMICALS OR MATERIALS. KEEP ALL HARSH CHEMICALS AWAY FROM TUB. DON’T CLEAN OR STORE SHARP OR ABRASIVE ITEMS ON SURFACE.
NEVER LET WORKERS STAND IN A REGLAZED TUB WITH THEIR SHOES ON. HAVE THEM REMOVE SHOES AND PUT A SOFT TOWEL DOWN.
OUR WARRANTY POLICY:
Our warranty is based on our recommendations. No warranty offered on kitchen sinks, rust repairs and floor repairs, unless a cut out is performed. The amount of warranty it’s specified on the invoice, if no warranty amount it’s specified none will apply. Warranty covers peeling and blistering throughout the entire reglazed surfaces caused by defect on product or workmanship. Any minor peeling and/or blistering most be notified immediately to maintain warranty (NO LATER THEN A WEEK). The warranty does not cover customer or tenant neglect, accidental damage, hair dyes, bath mats with suction cups. Five Star Reglazing & Refinishing will inspect the problem area and determine whether the resulting damage was caused by a defect in the product or workmanship. If it is found that damage such as blistering and/or peeling was caused by defect in product or workmanship, such will be covered under warranty under the terms of the warranty. Five Star Reglazing & Refinishing is not responsible for dust particles that may fall into the reglazed surface while the new finish is drying. Most particles caught in the drying topcoat will be removed naturally in the process of normal cleaning. ‘Picking’ at spots will not be covered. Five Star Reglazing & Refinishing is not responsible for any damage caused by the removal of taped and papered fixtures by the property owner. Patience and caution is advised when removing any tape or paper following the elapse of the full 48hours as recommended. Warranty can only be claimed by the person, who’s name appears in the invoice (no exceptions). Limited warranty applies to rental properties for a period of 60days. No warranty offered for properties on sale or in the market.
Our warranty excludes the following:
Excluding (but not limited to): chipping, scratches, stains, or knife marks due to misuse or abuse of surface, discoloration due to bleaches, dyes or acids, perfumes, solvents and/or problems caused by leaky plumbing or rust damage. Sharp or heavy objects may cause damage to the surface. Rust, corrosion, mineral buildup, spot repairs, and all other surfaces are not covered under warranty. Any damage to the surface resulting from improper cleaning, excessive use, and/or leaky plumbing is expressly excluded under this warranty. Any scratching, deterioration of the glossy finish or staining over time due to usage, cleaning practices or water conditions will be considered normal wear and tear. Sharp or heavy objects may cause damage to the surface. The use of harsh agents such as Comet, Ajax, or pure bleach may discolor or damage the surface. Plumbing leaks onto the refinished surface will eventually cause damage. Any damage to the surface resulting from improper cleaning, excessive use, and/or leaky plumbing is expressly excluded under this warranty.
OTHER WARRANTIES EXCLUDED AND NO OTHER WARRANTIES MADE
Seller’s employees’ oral statement does not constitute warranties, shall not be relied upon by Buyer, and are not part of this agreement. There are no warranties which extend beyond the description stated here. Cure of the defects, in the manner and for the period of time provided above, shall constitute the Buyer’s sole and exclusive remedy with respect to the product. Warranty is for the original Owner/Buyer and is only transferable when the original Owner/Buyer writes Five Star Reglazing to transfer warranty to new owner of said warranty.
We stand behind our work, and the products. However, reglazed surfaces cannot be treated as you would with an original fixture. Therefore, we recommend following the recommendations to maintain the “like new” appearance of your reglazed fixture.
Once a Bathtub or Shower has been Reglaze you can not use a Tub or Shower mat with suction cups. The following Tub and Shower mat is safe to use. This products are specialized for glazed tubs and showers.